Privacy Policy

1. Introduction

This Privacy Policy explains how Manzil Enterprises (Pvt.) Ltd., operating as Crossbar ("Crossbar," "we," "us," or "our"), collects, uses, and protects information when you visit crossbarpk.com (the "Website"). This policy applies to the Website only. The Crossbar mobile app is governed by a separate privacy policy.

2. Information We Collect

Information you provide directly:

• • Contact form submissions (name, email address, message)
• • Careers/job application submissions (name, email, phone number, resume/CV file, cover letter)

Information collected automatically:

• • Standard analytics data via Google Analytics or similar tools — IP address, browser type, device type, pages visited, time spent on the Website, and referring website
• • Cookies used for basic site functionality and analytics (see Section 6)

The Website does not require or offer user accounts. Any account-related data (profiles, follows, points) exists only within the Crossbar app and is governed by the app's own privacy policy.

3. How We Use Information

We use collected information to:

• • Respond to inquiries submitted via the Contact form
• • Review and process job applications submitted via the Careers form
• • Understand how visitors use the Website, to improve content and performance
• • Maintain the security and proper functioning of the Website

4. Third-Party Services

The Website uses the following third-party services, each of which may collect data according to their own privacy policies:

• • Google Analytics — usage analytics
• • Jotform — processes and stores Contact and Careers form submissions, including uploaded resume files
• • YouTube — embedded video content
• • Instagram — embedded content where used
• • Vercel — website hosting infrastructure

We recommend reviewing each provider's own privacy policy for details on their data practices.

5. Data Sharing and Disclosure

We do not sell personal information. We may share information with:

• • Service providers listed in Section 4, solely to operate the Website
• • Legal authorities, where required by applicable Pakistani law

6. Cookies

The Website uses cookies for essential functionality and for analytics purposes. You can control or disable cookies through your browser settings; disabling cookies may affect certain Website features.

7. Data Retention

Contact form submissions and job application data are retained for as long as reasonably necessary to respond to the inquiry or evaluate the application, after which they may be deleted or anonymized.

8. Data Security

We take reasonable technical and organizational measures to protect information submitted through the Website. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Personal Data Protection Act 2023 (Pakistan), you have the right to request access to, correction of, or deletion of personal data we hold about you. To exercise these rights, contact us using the details in Section 11.

10. Children's Privacy

The Website is not directed at children under 18. We do not knowingly collect personal information from children.

11. Contact Us

For questions about this Privacy Policy, contact:

Manzil Enterprises (Pvt.) Ltd.
Email: contact@crossbar.pk

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

13. Governing Law

This Privacy Policy is governed by the laws of Pakistan, and any disputes shall be subject to the jurisdiction of the competent courts of Pakistan.